Your rights under the General Data Protection Regulation
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for individuals within the European Union (EU) and the European Economic Area (EEA). Although Golden Wand is an Australian company, we are committed to protecting the privacy rights of all our website visitors and clients, including those located in the EU/EEA.
This page explains your rights under the GDPR and how we comply with its requirements when processing your personal data.
For the purposes of the GDPR, the data controller is:
Golden Wand Pty Ltd
ABN 12 345 678 901
Level 8, 350 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]
We process personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
If you are located in the EU/EEA, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data we hold about you and to check that we are lawfully processing it. We will provide this information free of charge within one month of receiving your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. We will respond to your request within one month.
You have the right to request that we delete your personal data in certain circumstances, including when:
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want the data erased.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us.
You have the right to object to processing of your personal data at any time where we are relying on legitimate interests as the legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently engage in automated decision-making.
As an Australian company, your personal data may be transferred to and processed in Australia. Australia is not currently subject to an adequacy decision by the European Commission. However, we implement appropriate safeguards to protect your personal data, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the type of data and our legal obligations. When data is no longer required, we securely delete or anonymise it.
To exercise any of your rights under the GDPR, please contact us using the details provided above. We will respond to your request within one month. In certain circumstances, we may extend this period by two months where requests are complex or numerous, but we will inform you of any extension within the first month.
There is no fee for exercising your rights, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
If you are not satisfied with our response to your request or believe we are processing your personal data in a manner that violates the GDPR, you have the right to lodge a complaint with:
We may update this GDPR information periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.
For any questions about GDPR compliance or to exercise your rights, please contact:
Golden Wand Pty Ltd
Privacy Officer
Level 8, 350 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]